Welcome to Shop Bourne Ltd! These terms and conditions outline the rules and regulations for the use of our website and services.

1. General Information By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. These terms apply to all visitors, customers, and others who access the website.

2. Products and Services Our website offers custom-made clothing and accessories for sale, made to order based on the designs you select. We make every effort to ensure product descriptions, images, and prices are accurate. However, we do not guarantee that all information will be error-free. Prices and availability may change without notice. The price at the time of order placement is final.

3. Ordering and Payment Orders can be placed through our website. Once an order is placed, it cannot be modified or cancelled. All payments must be made at the time of order placement and when placing an order, you agree that all information provided is accurate. We reserve the right to refuse or cancel orders at our discretion, including for inaccuracies, payment issues, or suspected fraud. Payments are processed securely; all major credit cards and Paypal are accepted.

4. Shipping and Delivery We offer shipping to the UK only. Shipping times and costs will vary based on the destination. We are not responsible for delays caused by the carrier. Once the order has shipped, it becomes the responsibility of the shipping provider. 

5. Returns and Refunds Due to the custom nature of our products, we do not accept returns unless the product is defective or incorrect. If the item is damaged, defective, or there is a printing error, please contact us within 14 days for a replacement or refund. Items must be returned in original condition, unworn, unwashed and with all original tags.

6. Intellectual Property All content on this website, including images, logos, and designs, are the intellectual property of Shop Bourne Ltd and are protected by copyright law. You may not use, reproduce, or distribute any materials without our permission.

7. User Accounts If you create an account on our website, you are responsible for maintaining the confidentiality of your account information. We are not liable for any unauthorised access or activity on your account.

8. Limitation of Liability To the fullest extent permitted by law, Shop Bourne Limited shall not be held liable for any indirect, incidental, or consequential damages arising from or in connection with your use of the website or products purchased from us. Our liability is limited to the amount paid for the product or service.

9. Privacy Policy Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Governing Law These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the courts in the United Kingdom.

11. Changes to Terms We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page and effective immediately. Continued use of the website implies acceptance of the revised terms.

12. Contact Information If you have any questions or concerns about these Terms and Conditions, please contact us via email at hello@bourneto.shop.